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We have found that there are three key success factors in recruiting qualified people
into your organization.
Know What you Want
Develop a profile of the ideal candidate. This should go beyond the standard human
resources job description. This is a person whose judgment, temperament and goals
should match the needs of the organization. Think about how this person will need to
interact with the people in the organization. Are you looking for a mover and a shaker,
or someone to pick up the reins of an already well running department?
This ideal candidate profile should be developed in collaboration with those who share
responsibility for the success of the new employee. This usually means 360 degree input
- management, staff and peers.
Sell your Organization
Healthcare has a shortage of people at all levels making it essential that your entire
interview team sell the organization. Start by being appreciative of the candidate's
visit and treating them like a guest, while being sincere and honest about challenges
and limitations of the organization. This goes a long way to winning the candidate's
respect which lays the groundwork for meaningful discussion.
Put yourself in the candidate's position and by asking yourself,
"How will this organization and opportunity benefit the candidate?" and have an answer.
If the candidate turns out to be lacking, you have lost nothing.
Be Decisive
Deciding whether to extend an offer should be easy if you succeeded in collaboratively
developing a profile for the ideal candidate. A lengthy, floundering or convoluted
decision making process will speak volumes to the candidate about the organizations
ability to make decisions. If you truly love the candidate you will not want to leave
them "waiting at the altar" while you make up your mind. The outstanding candidate will
likely be sought out by multiple organizations and you will want complete the hire quickly.
Please refer to the "Successful Hiring" and
"Recruiting Process" links for additional information.
These suggestions are based on our many years of observing and analyzing the hiring
processes of many healthcare organizations. These suggestions are not meant to supplant
any of your hiring guidelines and procedures. Think of them as experience from our time
in the trenches.
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