|
The Recruited Candidate
Over the years we have found that the most successful candidates were not looking for a change until
our phone call peaked their interest. These are people that are happy in their work, are not looking
and for the most part are very successful at what they do. They can be very successful for you.
Your Recruiter
Your recruiter should be able to identify the candidate's "hot buttons." In fact, non-work related
issues can sometimes out weigh the particulars of the job. Issues may include employment opportunities
for the spouse, care for elderly parents and special education needs for the children.
Timing
One way to improve the outcome of the candidate selection process is to schedule the candidate interviews
as closely together as possible. While this is not always possible, there are several major advantages.
First, characteristics of each candidate will remain fresher in the minds of your interview team and
they will be able to more accurately select the most desirable candidate.
Secondly, a short time period between interview and decision minimizes the possibility a highly desirable
candidate being lost to another opportunity. This is not an insignificant risk considering the current
shortage of well qualified candidates and the large number of openings. In fact, if a highly desirable
candidate is identified early in the process, it may be best to offer that candidate the position prior
to interviewing additional candidates. This avoids the risk of lossing them and being forced to settle
for someone less qualified as pressure mounts to fill the position.
Be a Good Host
Remember that the candidate has taken time off, may have traveled by air or driven a long distance,
rented a car and driven in strange city and slept in a unfamiliar place. Make them comfortable and
treat them with a degree of appreciation; but don't hesitate to get answers to your tough questions.
Travel and Lodging Arrangements
If possible, arrange to have someone provide local transport for the candidate. This includes pickup
and drop-off at the airport and transportation between your facility and the hotel.
Have a welcome note, or perhaps a small bouquet of flowers or some other gift item waiting for the
candidate at the hotel room. The positive impact this has on the candidate is amazing.
Agenda
Prepare a printed agenda for the entire visit and have waiting for the candidate at the hotel. Make
certain that everyone involved in the interview process has a copy of the agenda and resume before the
visit begins. Do not leave the candidate alone for extended periods of time. Make certain that hand-offs
between interviewers goes smoothly.
The Interview
If possible the first person the candidate should meet with is the future direct report. This provides
an opportunity to set the stage for later interviews. This is a good opportunity to set out the goals
and objects for the rest of the interview. If appropriate, this is also a good time to discuss any
problems the candidate may encounter with any of the other interviewers.
When the situation presents itself, spontaneously introduce the candidate to someone not on the agenda.
How did the candidate react? Did the candidate engage in a sincere conversation, or act aloof? This can
indicate more about candidate than analysis of carefully rehearsed answers.
Include a difficult employee in the interview so that you can judge the candidate's reaction. Good
leaders will win them over.
Dining Out
Sharing a meal is an opportunity to move the interview into a more informal atmosphere and more candid
discussions. Avoid peppering the candidate with too many questions - give them a chance to eat their
food and relax.
Real Estate Tours
Scheduling a tour of the community is a great idea. The tour can be conducted by the hiring manager or
a trusted real estate agent. If you use a real estate agent make certain that they will not speak out
of turn about the hospital or its offer to the candidate. It has happened that when candidate shared
with the realtor the size of the offer, the agent replied, "That's not enough. I know that they just
offered so-and-so this much."
The Unexpected
If an urgent situation arises, include the candidate on the periphery to see how they react. If they
are the seasoned profession you expect, they will adapt to the situation. If appropriate, have them
gown up. Give them a first-hand exposure to how your team works. This should lead to more informative
discussions between you and the candidate.
Decision Making
Most candidates will expect that their future employer will know who they want and will make a decision
in a straight forward manner. If you have done a good job of Identifying Your Needs and preparing
a Ideal Candidate Profile, your organization should be able to reach a consensus in a short period
of time. A drawn out decision making process or ambiguous feedback sends up a major red flag to the
candidate about the synergy of the team and its ability to make decisions.
The candidate will begin judging your organization dynamics from the time the first interview is scheduled.
If interviewers arrive late, have not seen or studied the resume in advance or are otherwise disorganized,
the candidate may wonder how they will be able to succeed in the organization.
Be Real
Avoid creating a false impression of your organization. Hiding dirty laundry can be a recipe for disaster
if the new candidate proves unable to handle the situation after being hired.
Top of Page
|